Your privacy is very important to you and to us so here’s our approach to privacy on our website:
We collect anonymous statistics about your visit, like which of our pages you viewed.
Some 3rd parties such as social media sites, may know you visited our website, if you use their services.
We have no control over them, but rest assured, we don't believe this knowledge poses any threat to
you or your privacy.
If you register and sign up with us, your information is kept safe and we will never share it with others
without your express permission.
We never share your data with 3rd parties except to help us deliver our own services.
Measuring our visitors
We measure visitors to our website using Google Analytics. This records what pages you view within our
site, how you arrived at our site and some basic information about your computer. All of that
information is anonymous so we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well,
how people arrive at our site and so on. Like most websites, we use this information to make our
You can learn more about Google Analytics or opt out if you wish.
Facebook, Twitter and other social networks
These services provide social buttons and similar features which we use on our website – such as the
“Like” and “Tweet” buttons.
To do so we embed code that they provide and we do not control ourselves. To function, their buttons
generally know if you're logged in; for example Facebook use this to say “x of your friends like this”. We
do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you're viewing this website, if you use their services (that
isn't to say they do, but their policies may change). We have no offensive material on our website so we
imagine this is not a concern for most users.
We may send you email notifications regarding your order (such as dispatch notifications) or those
which you have specifically requested (such as newsletters). You have the ability to opt out of any of this
communication at any time.
We will never provide your personal information or email address to any third parties except where they
are specifically employed to help deliver our own services, as detailed above.
We use a payment provider when you purchase our products online via our Ebay shop.This company will have access to
your personal and payment information. When paying by debit/credit card, we never have access to
your card details.
The third party we use to process debit/credit cards is PayPal (to process credit cards and accept
payment via PayPal).
We share information with this company only to the extent necessary for the purposes of processing
payments you make via our website.
Focus City take many precautions to prevent the loss, misuse or alteration of your
personal information. These precautions include but are not limited to:
Use of SSL encryption for sensitive data
Hardware stored in secured data centres behind firewalls
All access to information restricted by password and/or secure key
Restrictions to what information can be accessed via any location
Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Updates to this policy